top of page

Terms and Conditions

Please read these Terms and Conditions ("Terms") carefully before using the services provided by Pet Tails store These Terms outline the rights and obligations between you ("Customer," "User," or "Pet Tails") and Pet Tails Store ("We," "Us," or "Our") regarding the use of our website and services. By accessing or using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

​

    1. Account Creation and Eligibility:

 

1.1 Account Creation: In order to access certain features of our website or make purchases, you may be required to create an account. You are responsible for providing accurate and up-to-date information during the account creation process. You are also responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

 

1.2 Eligibility: By creating an account or using our services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into a binding agreement. If you are accessing our website or using our services on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms.

​

    2. Product Information and Orders:

​

2.1 Product Descriptions: We strive to provide accurate and up-to-date information about our products, including descriptions, prices, and availability. However, we do not guarantee the accuracy, completeness, or reliability of such information. We reserve the right to modify or discontinue any product at any time without prior notice.

 

2.2 Order Acceptance: Placing an order on our website constitutes an offer to purchase the selected products. We reserve the right to accept or decline your order for any reason, including but not limited to product availability, pricing errors, or suspected fraudulent activity. We will make reasonable efforts to notify you if your order is canceled or modified.

 

2.3 Pricing and Payment: The prices displayed on our website are in the currency specified and are subject to change without notice. All payments must be made using the accepted payment methods specified on our website. By providing your payment information, you authorize us to charge the applicable fees for your order.

 

    3. Shipping and Returns:

 

3.1 Shipping: We will make reasonable efforts to ship your order within the estimated timeframe indicated on our website. Shipping costs and delivery methods may vary depending on your location and the selected products. You are responsible for providing accurate shipping information, and we are not liable for any delays or additional costs resulting from inaccurate or incomplete information.

 

3.2 Returns and Refunds: Our returns and refund policy is outlined separately on our website. Please review the applicable policy before making a purchase. We reserve the right to refuse returns or refunds if the products are damaged, used, or not in their original packaging, subject to applicable consumer protection laws.

​

    4. Intellectual Property:

 

4.1 Ownership: All intellectual property rights, including copyrights, trademarks, logos, and other proprietary materials, associated with our website and services, are owned by or licensed to Pet Tails Store. You agree not to reproduce, modify, distribute, or create derivative works based on our intellectual property without our prior written consent.

 

4.2 User Content: By submitting any content, including reviews, comments, or suggestions, to our website or services, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, publish, and distribute such content for any purpose. You represent and warrant that you have the necessary rights to grant this license and that your content does not infringe upon the rights of any third party.

​

    5. Limitation of Liability:

To the extent permitted by applicable law, Pet Tails Store  shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with the use of our website or services, even if we have been advised of the possibility of such damages. This limitation of liability applies to any damages or losses, including but not limited to those caused by any failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus, or line failure.

 

    6. Indemnification:

You agree to indemnify, defend, and hold harmless Pet Tails and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses arising out of or in connection with your use of our website or services, your violation of these Terms, or your violation of any rights of third parties.

 

    7. Modifications and Termination:

We reserve the right to modify, suspend, or terminate our website or services at any time without prior notice. We may also update or revise these Terms from time to time. The updated Terms will be effective upon posting on our website. Your continued use of our website or services after the posting of any changes constitutes your acceptance of the modified Terms.

​    

    8. Jurisdiction and Governing Law:

Your use of this website and any dispute arising out of such use of the website is subject to the Indian law, which shall be resolved under the exclusive jurisdiction of the courts of Mumbai. All rights not expressly granted herein are reserved.

 

    9. Severability:

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

 

    10. Entire Agreement:

These Terms constitute the entire agreement between you and Pet Tails regarding the use of our website and services and supersede all prior agreements and understandings, whether oral or written.

​

​

If you have any questions or concerns about these Terms, please contact us using the information provided on our website.

 

By using our website or services, you agree to be bound by these Terms and Conditions.

bottom of page